01
Protect the board from unreviewed intake
Review new items one by one, resolve missing context, and decide whether they belong in the workflow. Accepted requests keep the original history as they become planned tasks.
Triage
Let incoming work wait for a decision—not disappear into a queue.
M1 Project proposes a dedicated triage surface for requests that need a person to accept, decline, defer, de-duplicate, type, and route before execution begins.
02
Use types for real process differences
A bug, product request, documentation update, and operational ticket can each carry appropriate fields and bounded statuses. Labels remain lightweight metadata; the type controls the workflow.
03
Bring the right executor in after acceptance
Assign an accountable person and, where the work is bounded, an agent or coordinated group. Blockers and review requests return to the same task and personal inbox.
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